Last Updated: 03 June 2026

This Cookie Policy explains how Go & Fill Nigeria Ltd uses cookies and similar technologies when you visit our website or use our mobile app. By continuing to use our Platform after seeing the cookie banner, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site. Cookies cannot install software or run programmes.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These are essential for the Platform to work and cannot be disabled. They include:

Session cookies: Keep you logged in during your visit
Security cookies: Prevent CSRF attacks and unauthorised form submissions
Preferences cookies: Remember your language and delivery location

2.2 Analytics Cookies

These help us understand how visitors interact with our Platform:

Google Analytics: Page views, session duration, bounce rate (anonymised IP)
Firebase Analytics: In-app event tracking (app installs, order flows)
Hotjar: Heatmaps and session recordings (no personally identifiable information recorded)

You can opt out of analytics cookies by clicking "Decline" on our cookie banner or adjusting your browser settings.

2.3 Marketing & Advertising Cookies

Used only with your explicit consent to deliver relevant advertising:

Google Ads (DoubleClick): Conversion tracking and remarketing
Facebook Pixel: Campaign measurement and audience targeting

You can withdraw consent at any time via the cookie settings link in the footer.

2.4 Third-Party Cookies

Some of our pages embed third-party services that may set their own cookies:

Google Maps: Embedded delivery tracking maps
Paystack / Flutterwave: Payment processing widgets
YouTube: Embedded tutorial videos

We do not control third-party cookies. Please refer to those services' own cookie policies.

3. Cookie Duration

Session cookies: Deleted when you close your browser
Persistent cookies: Stored for up to 12 months (or as indicated by each cookie)

4. How to Manage Cookies

You can control cookies in several ways:

Cookie banner: Use the "Accept" or "Decline" button shown on your first visit
Browser settings: Most browsers allow you to block or delete cookies. See your browser's help section.
Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on

Note: Disabling strictly necessary cookies may prevent some features from working properly.

5. Mobile App Tracking

Our mobile app uses analytics SDKs (Firebase) rather than browser cookies. You can limit ad tracking via:

iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
Android: Settings → Google → Ads → Opt out of Ads Personalisation

6. Contact

For questions about our use of cookies, contact support@gonfill.com.